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Privacy Policy

Last updated: 8 March 2026 (Children's Privacy expanded)

1. Introduction

ViralAI ("we", "our", or "us") operates the website at viralai.indidino.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account.

Photos & Images: We collect selfie photos and partner photos that you voluntarily upload for AI content generation. These images are stored securely on cloud storage.

Generated Content: AI-generated images and videos created using our service are stored on our servers.

Payment Information: When you purchase coins, payment is processed by Razorpay. We store the order ID and payment status but do not store your credit/debit card details.

Usage Data: We collect information about how you interact with our service, including templates viewed, likes, and generation history.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our AI content generation service
  • Process your face swap and style filter requests
  • Process coin purchases and manage your account balance
  • Improve and personalise your experience
  • Communicate with you about your account or transactions
  • Detect and prevent fraud or abuse

4. AI-Generated Content

Our service uses third-party AI models (fal.ai) to generate content. Your uploaded photos are sent to these AI processing services solely for the purpose of generating your requested content. AI-generated content is labeled as such throughout the platform.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure. Uploaded photos and generated content are stored on CDN-backed storage. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.

6. Data Sharing

We do not sell your personal information. We may share data with:

  • AI Processing Providers: Your photos are shared with fal.ai for content generation
  • Payment Processors: Razorpay processes your coin purchases
  • Authentication: Google provides authentication services
  • Legal Requirements: If required by law, regulation, or legal process

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Withdraw consent for data processing

To exercise these rights, contact us at the email listed below.

8. Data Retention

We retain your data for as long as your account is active. Generated content is stored indefinitely unless you request deletion. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law.

9. Children's Privacy

9.1 Age Requirement

ViralAI is intended for users who are at least 13 years of age. Users between the ages of 13 and 17 must have the consent and supervision of a parent or legal guardian to use this service. By using ViralAI, you represent that you are at least 13 years old. If you are under 13, you are not permitted to use this service under any circumstances.

9.2 No Knowing Collection from Children Under 13 (COPPA)

ViralAI complies with the Children's Online Privacy Protection Act ("COPPA") and applicable international children's privacy laws. We do not knowingly collect, use, or disclose personal information from children under the age of 13. Our service is not directed to children under 13 and we do not knowingly market our services to children under 13.

If we discover or are notified that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will:

  • Immediately suspend access to that account
  • Delete all personal data associated with the account within 30 days
  • Notify the parent or guardian if contact information is available

9.3 Parental Rights (for Users Under 18)

If you are a parent or legal guardian and believe your child has provided personal information to ViralAI without your consent, you have the right to:

  • Review the personal information we have collected about your child
  • Request deletion of your child's personal data and account
  • Refuse further collection or use of your child's information
  • Withdraw consent previously given for the collection of your child's data

To exercise any of these rights, please contact us at support@indidino.com with the subject line "Children's Privacy Request". We will respond within 15 business days and verify your identity as a parent or guardian before processing the request.

9.4 No Behavioural Advertising to Minors

We do not use personal information collected from users under 18 years of age for the purpose of serving targeted or behavioural advertising. We do not share the personal data of users under 18 with third-party advertisers.

9.5 Photo and Biometric Data of Minors

ViralAI allows users to upload selfie photos for AI processing. Parents and guardians should be aware that uploading photos for face-swap AI generation involves biometric data processing. We strongly advise parents to supervise and approve any photo uploads made by users aged 13–17. Photos uploaded by minors are subject to the same data handling, retention, and deletion policies described in this Privacy Policy and are not shared with third parties for any purpose other than AI content generation.

9.6 No Sale of Children's Data

We do not sell, rent, or monetise the personal data of any user under the age of 18, including their photos, usage data, or any other personal information. This is in compliance with COPPA, the California Consumer Privacy Act (CCPA), and applicable Indian data protection laws.

9.7 Google Play Families Policy

ViralAI is listed on the Google Play Store and is designated for users aged 13 and above. We comply with the Google Play Families Policy. The app is not designed or marketed for children under 13. If you believe our app has been accessed by a child under 13, please contact us immediately at support@indidino.com.

10. Mobile Application

ViralAI is also available as an Android mobile application on the Google Play Store. The app wraps our web platform in a native container to provide an enhanced mobile experience.

Push Notifications: Our Android app uses Firebase Cloud Messaging (FCM) to send push notifications. When you allow notifications, we collect and store your device token to deliver notifications about new templates, updates, and promotions. You can disable notifications at any time through your device settings.

Device Information: The app may collect basic device information including device type, operating system version, and a unique device identifier for the purpose of delivering notifications and improving app compatibility.

Deep Links: The app supports deep links to open specific templates and content directly within the app when clicking links from advertisements, social media, or other sources.

WebView: The mobile app displays our web platform within a native WebView. All web-based data collection practices described in this policy also apply to the mobile app.

11. Account Deletion

You can delete your account at any time from the Profile section of the app or website. When you delete your account, all your personal data — including your profile, uploaded photos, generated content, coin balance, transaction history, and device tokens — will be permanently removed from our systems. This action is irreversible.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@indidino.com